Terms of service

These terms cover your use of Influer: the website, the web app at app.influer.co, and the videos it makes for you. By creating an account you agree to them, along with our acceptable use policy and privacy policy.

Influer is provided by [Legal entity name and registered address to be confirmed]. When we say “we” or “us”, we mean that company.

You need an account to use Influer. Sign-up asks you to confirm your email address. Keep your login details private; you are responsible for what happens under your account.

You must be old enough to form a binding contract where you live. [Minimum age to be confirmed]

Influer is a subscription. The current plans are: Starter ($29 a month, 1,000 credits), Creator ($49 a month, 2,000 credits), Pro ($99 a month, 5,000 credits), Agency ($149 a month, 8,000 credits).

• No free trial. Your plan starts when you pay for it.
• Monthly or yearly. Yearly plans cost 10 times the monthly price, which works out to 2 months free. On a yearly plan your credits still arrive every month.
• Currency and payment. Prices are in US dollars. Payments are handled by Stripe. Promo codes can be applied at checkout when we offer them.
• Renewal. Your plan renews automatically at the end of each period until you cancel.
• Extra creator seats. On plans with more than one creator, you can buy a seat for $19 or 1,000 credits. It is a one-off purchase and stays on your account.

Taxes may apply depending on where you live. [Tax wording to be confirmed]

Credits pay for videos and a few extras. Each video style has its own credit price, and the app shows it before you make anything. Credits are charged when a video is made.

• Rollover. Unused plan credits roll over from month to month while you stay subscribed.
• Credit packs. Packs (500, 1,000, 1,500 credits) are one-off purchases. Pack credits never expire and can still be spent after your plan ends.
• Failed videos. If a video fails to generate, its credits come back to you automatically.
• When you cancel. We hold up to one month’s worth of your unused plan credits for 90 days. If you resubscribe to a paid plan in that time, they come back. Plan credits above that amount end with your plan. Pack credits are never touched.
• Running out. If you run out of credits, scheduled autopilot videos are skipped and you are not charged for them.

Credits only work inside Influer. [Cash value and transfer of credits to be confirmed]

You can cancel any time from your account.

• You keep access and your inbox until the end of the period you have paid for. No new videos are made after that.
• Upgrades apply straight away, and the price difference is prorated.
• Downgrades apply at your next billing date.
• Switching from yearly to monthly takes effect when your paid year ends.
• If your plan shrinks below the number of creators you have, the extra creators are kept but locked.

[Refund policy to be confirmed]

Until this section is final, nothing on this site promises a refund. Credits for videos that fail to generate are returned automatically, as described in Credits.

What you give us

To make your videos you upload photos, optional talking clips, a voice recording, answers about how you talk, and a content brief. You keep ownership of all of it. You give us permission to use it to run Influer for you: to clone your voice, animate your likeness, write your scripts and make your videos. [Licence scope and duration to be confirmed]

What we make for you

The videos, titles, captions and hashtags we make for you are yours to post and use. [Ownership of generated videos to be confirmed]

Your promise to us

You confirm you have the right to everything you upload, including the right to use the face and voice of every creator you set up. If a face or voice is not yours, you need that person’s written permission.

Because you decide what to publish, you are responsible for what you post: that it is accurate, that you have the rights to it, and that it follows the rules of each platform you post on. Watch every video before you post it.

Our videos are researched and written by AI. AI can get facts wrong. Finance and health topics are explained as education, never as advice, and you should present them that way.

Your videos are made with AI. When you post them, use each platform’s label for AI-generated or altered content where it offers one, and its paid-partnership label whenever a video promotes a product or brand. That includes videos made from a business campaign through Influer for Business, which are paid promotion in your voice.

Never present an AI video as something you filmed in person, or as a real event, when that would mislead people.

Our acceptable use policy is part of these terms. In short: no impersonation, no one else’s face or voice without written permission, no famous characters, and no harmful topics. If you break it we may remove content, pause videos or close your account.

On plans with several creators, every creator draws from one shared credit pool. On the Agency plan the account owner can invite team members as admins or members.

• The owner manages billing, invites and removals.
• Videos made by members wait for an owner or admin to approve them before they can be downloaded.
• Credits for videos that are rejected in approval are not returned.
• The account owner is responsible for what their team makes and posts.

We may add, change or retire video styles and features. Anything marked Coming soon or On the roadmap on our site is not part of your plan until it is live. Earnings examples on our site are illustrations, as our earnings disclaimer explains.

We aim to keep Influer running smoothly but we can’t promise it will never be interrupted. [Availability wording to be confirmed]

[Warranty disclaimer to be confirmed]

[Limitation of liability to be confirmed]

[Indemnity wording to be confirmed]

Nothing in these terms limits rights you have by law that can’t be limited.

We may pause or close an account that breaks these terms or the acceptable use policy, or that puts other people at risk. Where it is reasonable, we will tell you why first. [Notice periods to be confirmed]

To close your account or ask about your data, contact us and we will help.

[Governing law and dispute resolution to be confirmed]

When these terms change, we will update the date at the top of this page. For important changes we will tell you by email before they apply. [Notice period to be confirmed]

Questions? Email sales@influer.ai or use the contact page.